Trusted Medical Billing Collection Agency for Workers' Comp & Personal Injury

PureMD is a US based medical debt collection agency helping healthcare providers recover unpaid medical balances through Workers’ Compensation and Personal Injury billing, collections, lien recovery, and supporting RCM services.

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Medical Billing Collections

Track unpaid, underpaid, and aged medical balances with structured follow-up built for complex healthcare reimbursement and recovery workflows.

Medical Lien Recovery

Support lien documentation, case tracking, negotiation workflows, and recovery activity for eligible Workers’ Compensation and Personal Injury medical balances.

Healthcare RCM Support

Connect billing, denials, A/R, payment posting, credentialing, and administrative support through coordinated workflows that keep account status clear.

PureMD is a medical collection company focused on provider-side billing and recovery for complex Workers’ Compensation and Personal Injury accounts. We support claim validation, lien documentation, billing review, follow-up, negotiation workflows, and recovery tracking so providers can see what is outstanding and what action comes next.

Employing Latest

RCM Workflows That Support Medical Collections

Medical collections work best when billing, denials, payment posting, and A/R are connected. PureMD helps identify where an account is stalled and route it to the appropriate workflow.

Our team supports claim validation, denial review, payer follow-up, account tracking, and documentation coordination so unresolved balances have a defined next action.

Personal injury

Workers' Comp, Personal Injury & Medical Billing Collection Services

Workers’ Compensation Collections

Manage Workers’ Comp billing, fee-schedule review, unpaid claims, lien documentation, and recovery follow-up through specialized provider-side collection workflows.

Personal Injury Collections

Coordinate PI billing, attorney communication, case status, medical balances, and lien recovery support from treatment documentation through case resolution.

Credentialing

Support provider data, payer enrollment, CAQH management, recredentialing, and application follow-up to keep administrative issues from disrupting revenue-cycle operations.

Medical Billing

Manage claim preparation, submission, payment tracking, and billing follow-up while keeping payer and account activity connected to the broader revenue cycle.

Patient Statement Services

Prepare clear patient statements, communicate current balances, and support approved follow-up workflows so patient billing remains accurate and understandable.

Denial Management

Identify denial reasons, coordinate corrections or appeals, follow up with payers, and use recurring patterns to strengthen denial-prevention workflows.

Payment Posting

Post payer and patient payments, adjustments, and responsibility amounts accurately while flagging discrepancies that require A/R or denial follow-up.

A/R Follow-Up

Review aging accounts, investigate unpaid or delayed claims, document payer responses, and move outstanding balances toward the appropriate next action.

Medical Virtual Assistant

Add remote administrative support for scheduling, eligibility verification, referrals, patient communication, and selected billing workflows based on defined practice procedures.

Payment Posting

Accurate ERA ingestion and payment posting keep financial records actionable. We reconcile payer and patient payments, identify short-payments, and flag discrepancies for rapid resolution. Timely posting supports transparent reporting and faster A/R turnover.

A/R Follow-Up

PureMD conducts prioritized A/R outreach, focusing on high-value and aged accounts to accelerate cash recovery. Their systematic follow-up, payer negotiations, and escalation protocols reduce days-in-AR and reclaim outstanding revenue.

Key Challenges in

Medical Billing Collections

Medical collections become difficult when claim status, documentation, payer rules, liens, and case timelines do not move together. PureMD helps organize these issues around a clear recovery workflow.

Unpaid or underpaid claims across multiple payers and responsible parties.
Missing documentation, authorizations, or case information delaying recovery.
Denials, fee-schedule disputes, and payment discrepancies requiring targeted follow-up.
Workers’ Comp and Personal Injury cases requiring lien, attorney, or case-status coordination.

Successful Story

850 +

Expert Doctors

400 +

Global Presence

3400 +

Experiences

40 +

Schedule a Free Consultation

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Testimonials

Hear What Our Clients Are Saying

Read firsthand feedback from practices that improved collections, reduced administrative burden, and recovered lien revenue with PureMD’s services.

“PureMD took over our lien and billing backlog and gave our team breathing room. Claims that were stuck for months started moving again. Their responsive support let us focus on patients instead of paperwork.”

Dr. Maya Alvarez

Family Physician

“Working with PureMD improved our cash flow and reduced denials with targeted follow-up and appeals. Their team handled payer negotiations professionally and kept us updated at every step.”

James Carter

Practice Manager

“The credentialing and RCM support from PureMD reduced credentialing timelines and opened new payer panels for our clinic. Their transparent process and knowledgeable staff made the transition smooth.”

Dr. Karen Liu

Pain Management Specialist

Resources

Blogs & Articles

Read our valuable resources for actionable advice, industry updates, and best practices in medical debt collections, billing, workers’ comp, personal injury cases, and more.

What is a J-Code in Medical Billing?

Medical practices depend on accurate billing for financial stability. Services that involve drugs, infusions, and certain medications require special coding.

What Should I Do if I Can’t Pay Medical Bills?

Getting sick or injured is stressful enough. The stress becomes even heavier when unpaid medical bills start arriving, and you

How Does Workers’ Comp Work? – Guide in 2026

Workplace injuries can happen anywhere, whether in offices, on construction sites, or at a factory, and they happen far more

Learn More

Frequently Asked Questions

Find out the answers to the questions frequently asked by our clients.

How long does a typical lien collection take?

Most recoveries vary by case complexity but typically take 3–12 months, depending on legal timelines and payer negotiation.

What fees does PureMD charge for collections?

PureMD offers transparent, performance-based fee structures that are often contingency models, so fees are tied to recoveries rather than upfront costs.

Will PureMD represent my practice in court if needed?

Yes, PureMD coordinates legal escalation and works with experienced counsel when litigation is required to enforce liens or recover balances.

What security measures protect my data with PureMD?

PureMD uses encrypted data transmission, role-based access controls, and HIPAA-aligned procedures to protect PHI.

How does PureMD ensure patient communications remain professional?

All patient outreach follows HIPAA-safe scripts and respectful contact policies designed to preserve patient relationships.

Can PureMD integrate with my existing EHR or billing system?

Yes, PureMD supports integrations and secure data transfers with many EHR and practice-management platforms to automate posting and reconciliation.

What reporting will my practice receive?

Providers receive regular dashboards that show recoveries, aging A/R, denial drivers, and case-level status for full transparency.

How does PureMD handle disputed charges or patient complaints?

Disputes are routed to a dedicated resolution team that reviews clinical documentation and negotiates with payers or patients as appropriate.